Returns / Repairs / Resizing
Jewelry purchased from me directly can be returned within 14 days of purchase as long as it is in perfect condition.
If you purchased my jewelry from an outside shop, you will follow their return procedure.
Repairs due to faulty construction on behalf of the artist are free of charge. Fixing lightly bent ear wires is also complimentary.
Minimal damage caused by the customer, a simple reshaping of a ring band for example, will require a minimum charge of 10.00.
Extreme damage caused by the customer (ex: dropping, smashing, pulling, etc.) will have a minimum charge of 25.00.
Resizing a ring always comes at the risk of damaging the stone, setting or compromising the integrity of the structure. Depending on the complexity of the construction of a ring, resizing my not be viable. It is often much easier to make a whole new ring than to alter an existing one in which case a custom order would be appropriate. For simple bands, resizing may be possible. Please be aware that making a band smaller is much easier than making a band bigger. For this reason make sure that when you are buying a ring it fits how you’d like it to. If you find a ring of mine that you like but it doesn’t fit, a custom order can be discussed.